Please reach us at thecoppermug@gmail.com if you cannot find an answer to your question.
Our loyalty program rewards you for enjoying great food, cold drinks, and good company at The Copper Mug. Earn points on every purchase and redeem them for free items and discounts.
You earn 1 point for every $1 spent on food and non‑alcoholic beverages.
Points are added automatically when you scan your loyalty QR code or provide your phone number at checkout.
Yes — these are the fastest ways to earn rewards.
• Double Points: Sunday, Tuesday & Wednesday
• Birthday Month: Earn 2× points all month long
• Visit Streak Bonus: Visit 3 times in one week and earn 50 bonus points
You can redeem points anytime for the following rewards:
• 150 Points — Free Refreshment
• 300 Points — Free Dessert
• 500 Points — Free Appetizer
• 900 Points — $20 Off Your Bill
Note: Rewards cannot be applied to alcohol purchases.
Just let your server know you’d like to use a reward.
They’ll apply it directly to your bill — simple and fast
No. Your points never expire.
No. Only one reward can be used per visit, and rewards cannot be combined with other discounts or promotions.
Points are earned on the pre‑tax total of your purchase.
Points cannot be earned on alcohol, per Ontario regulations.
It’s free and takes less than a minute.
Just sign up through our loyalty link or ask your server to get started.
You can view your points anytime through your loyalty account dashboard.
Your balance also appears on your receipt after each visit.
No problem — just contact us or show your receipt on your next visit.
We’ll make sure your points are added.
Yes — points apply to dine‑in and takeout orders placed directly through The Copper Mug.
(Points still exclude alcohol.)
Reach out to us anytime or ask your server — we’re happy to help.